Question 1

How does vehicle transport work?

Accepted Answer

Vehicle transport begins with requesting a quote for services. Then, once you choose a company, you can work with them to select a transportation type and drop-off/pickup locations. Once your vehicle is shipped, you should inspect it upon delivery and sign any final paperwork.

Question 2

What factors affect the cost to ship a car?

Accepted Answer

Many elements affect the cost of vehicle transport, including vehicle type, distance to travel, mode of transport (open carrier or enclosed truck), delivery speed (standard or expedited), and time of the year.

Question 3

How do I get a quote for car moving?

Accepted Answer

To get a quote for shipping your vehicle, you can either use our instant online car shipping quote calculator or you can call (408) 256-0371 to receive a quote from one of our car transport pricing specialists. To calculate your quote we will need to know the location you are shipping from and to, the type of vehicle you would like to ship, and the date your vehicle will be ready.

Question 4

When will my vehicle be delivered?

Accepted Answer

The transit time based on the mileage and stops to pickup and drop off vehicles. Every six hundred miles will add one day to the transit time. Large trucks carry 9 vehicles, and occasionally they drop/pickup vehicles en route. Stops can add up to 4 days.

Question 5

Can I track the progress of my shipment online?

Accepted Answer

Yes, online tracking is available to you 24 hours a day and is updated in real time. Use unique booking number that will allow you to track the status of your vehicles online. You can as well ask a question on the status of your shipment.

Question 6

Is my vehicle insured during transport?

Accepted Answer

All shipments include basic liability coverage during transit. Comprehensive insurance options are available for an elevated level of shipment coverage during transit. You will be able to select a level of coverage during the booking process. If you have further questions regarding insurance options give us a call.

Question 7

How do I pay for my auto shipping?

Accepted Answer

We accept all major credit cards, electronic transfer, postal money order, and bank/certified check for the deposit or full pre-payment of your shipment. If a balance is due upon delivery, it can be paid directly to the driver and can be paid in either cash, bank/certified check, or postal money order.

Question 8

Does someone have to be present for pick up and delivery?

Accepted Answer

Yes, there must be someone present to release and accept the vehicle, provide keys to the driver and sign the initial and final inspection reports. This person can be anyone over the age of 18 that you trust with releasing or accepting your vehicle.

Question 9

Can I put personal items in my vehicle?

Accepted Answer

You may transport personal belongings in your car, as long as their total weight does not exceed 100 pounds and they are stored in the trunk or back seat (below the window line). Please keep in mind that personal belongings are not covered by insurance if they are reported as damaged or missing.

Question 10

How do I get a quote for shipping my vehicle?

Accepted Answer

To get a quote for shipping your vehicle, you can either use our instant online car shipping quote calculator above or you can call (888) 422-7584 to receive a quote from one of our car transport pricing specialists. In order for us to calculate your quote we will need to know the location you are shipping from and to, the type of vehicle you would like to ship, and the date your vehicle will be ready.

Question 11

How far in advance should I schedule my transport?

Accepted Answer

The further in advance you schedule your shipment, the more likely we will be able to meet the time requirements you desire. For best results, we suggest scheduling your transport at least 2 to 3 weeks in advance. Expedited shipping options are available to accomodate shipments that require . You can always give us a call and ask one of our car shipping experts what your options are in terms of the schedule for your car transport.

Question 12

Where will my car be picked up and delivered?

Accepted Answer

The driver will get the car transporter as close to your door as he can legally and safely get. In most cases, the driver will be able to pickup and deliver directly to your door. Some cities may have restrictions on large trucks that prohibit them from driving into residential areas. Auto transport trucks are large and need lots of room to maneuver and turn around, so if access to the pickup or delivery location is restricted by narrow streets, low-hanging trees or tight turns, the driver may ask that you meet at a location nearby with a large parking lot, such as a grocery store.

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