Car shipping works like a real estate market. When you list a house, buyers submit offers. It may sell above asking price, below it, or not at all — depending on demand at that moment. Auto transport works the same way. Your shipment order goes onto a load board, truck drivers submit bids, and the outcome depends on market conditions — the number of trucks and cars on your lane changes weekly.
Unlike airlines or trains, there is no fixed schedule. Price and availability fluctuate — and most customers never find out until it is too late.
99% of brokers in this industry operate without transparency. They quote customers one price, then post the order to drivers at a much lower rate — pocketing the spread as commission. The wider that gap, the less attractive your order looks to drivers, and the harder it becomes to get picked up on time.
Here is a scenario that plays out every day in this industry: you tell a broker you have a flight on the 10th and need your car picked up on the 9th. The broker calls you on the 9th to say your truck cancelled — but there happens to be another one available for an extra $400. That is not bad luck. That is a business model.
We show you exactly what the driver gets paid and what our fee is. We show you all bids submitted by carriers for your order. We show you the carrier contract — you always know whether a carrier has been assigned or cancelled, along with their company name and phone number. A fair carrier rate means your order gets real attention from real drivers — not the back of the queue. Most orders ship on time without any issue, and you never have to wonder where your money went.
With Industry Standard pricing, your order is posted at the transparent market rate. This works well for flexible shipments where the exact pickup date is not critical. It is the lower-cost option and works as expected the vast majority of the time. If the market shifts, you will see exactly why.
For an optional fee of 5%, we lock in your price and pickup window. If the market does not cooperate, we put our own money in to make it happen.
If we miss your pickup window, we provide our service free of charge and add an additional 4% of the order value per day late toward the carrier's payout — up to 20% extra. Bidding 20% above market has never failed to move a load.
This is not a verbal promise. It is written into our terms — see the Price Lock guarantee in our Terms of Service.