Some think that car shipping is like buying airplane or bus ticket - choose date, enter credit card and done.
But in reality industry works like Lyft/Uber - there is no schedule, in busy area car comes in 1 minute, in rural place it takes longer,
economy level not always available etc. Making direct deal with Uber/Lyft driver is not easy - they move with no route or schedule.
Like with cab drivers you use Lyft/Uber company to match you with a driver, in car shipping there are brokers and load boards making that match.
You can read what happens behind the scenes here.
Even if you call local trucking company - contract will be signed under brokerage license and chances
are truck delivering your car will have different company name on truck door.
Ideally car shipping works like this: you put a deposit, 1-3 days prior truck will be assigned, truck comes,
you hand over the key and your car delivered.
In real life two things can go wrong: